Reference

How sepade88 Handles Your Personal Data

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share personal data — and we want to be direct about what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyData request supportCookie transparencyIndonesia-region scope

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to exercise a data right — access, correction or deletion — or if you have a question about how your wallet details are handled, our support team is the right starting point. We handle privacy requests separately from general account queries so your request gets the right attention. Contact us through any of the paths below and include your registered account details so we can verify your identity before processing the request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply a consistent set of data practices across account creation, wallet connections, and session activity. Each area below reflects how we handle your data day to day — not just what the policy says in theory, but what actually happens when you log in, deposit via OVO, or request account changes. Where local law in Indonesia shapes our obligations, we follow those requirements.

Account Security

Your account credentials are stored using encryption. We do not store raw passwords. Session tokens expire after inactivity so an unattended device cannot be used to access your account silently.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can limit non-essential cookies through your browser settings without losing account access.

Wallet Data Retention

E-wallet identifiers linked to DANA, OVO, or GoPay are kept only as long as your account is active or as required by applicable law. Removing a wallet from your account removes it from active processing.

Data Request Handling

Requests to access, correct or delete your data are handled by our support team. We verify your identity before acting on any request and confirm completion once the change or export is ready.

What We Collect and Why It Matters

sepade88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — your name, contact details, and the e-wallet identifiers you connect, whether that is DANA, OVO, or GoPay. We also log transaction records tied to deposits and withdrawals so we can resolve disputes and verify payments

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accurately. Device data — browser type, operating system, session timestamps — is collected automatically to keep your account secure across sessions and detect unusual access patterns. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay
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is limited strictly to what those processors need to complete your transaction. We may retain account records for a period required by applicable law, and retention periods differ depending on the type of data. Players in Jakarta and across Indonesia access our platform under the same
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data handling standards. If your region restricts access, eligibility depends on local law. You have the right to request a copy of your stored data, ask us to correct inaccurate details, or ask us to delete data we are no longer required to hold. Submit these
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requests through our support channel and we will respond within the timeframe set out in the contact section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered Directly

These questions cover what we hear most from account holders about data rights, wallet privacy and how to get in touch. If your question is not here, our support team can answer it through live chat or email.

We collect your name, contact details, device information, and the e-wallet identifiers you connect — such as your DANA or OVO account. Transaction records are also logged for payment verification.

Wallet data is shared only with the payment processor handling your transaction — nothing more. We do not sell wallet identifiers or pass them to advertising partners or unrelated third parties.

Contact our support team via live chat or email and state that you are making a data access request. Include your account username so we can verify your identity before preparing the export.

Yes. Submit a deletion request through email or the Help Centre form. We will remove data we are not legally required to retain and confirm once the deletion is complete.

Retention periods depend on the type of data and applicable law. Transaction records tied to DANA, OVO, or GoPay payments may be kept longer than general account data due to financial compliance requirements.

We use session cookies for login continuity and analytics cookies to improve lobby navigation. Non-essential cookies can be disabled in your browser settings without affecting your ability to log in or deposit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How sepade88 Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Account Security

Cookie Use

Wallet Data Retention

Data Request Handling

Your Privacy Questions, Answered Directly

01 What personal data does sepade88 collect when I open an account?

02 Is my GoPay or OVO wallet information shared with anyone?

03 How do I request a copy of the data sepade88 holds on me?

04 Can I ask sepade88 to delete my account data?

05 How long does sepade88 keep my account and transaction records?

06 Does sepade88 use cookies, and can I turn them off?

Privacy Policy

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