Reference

What You Agree to When You Use sepade88

These terms set out the rules that apply when you open an account and use our platform — covering everything from how your wallet connects to how disputes get handled. Availability depends on local law and eligible regions in Indonesia.

Applies to all account activityDANA, OVO, GoPay coveredIndonesia-eligible regions onlyUpdated when rules changeContact us if anything is unclear
sepade88 What You Agree to When You Use sepade88
REACH US DIRECTLY

Contact Us About These Terms

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team is here to help. You can reach us through live chat, email, or our in-app message thread — all linked to your account so we can verify who we are speaking with before discussing account-specific details.

Live Chat Open the chat icon from your account dashboard. We connect you to a real agent — not a bot — who can walk through any term with you.
Email Support Send your question to our support address found in your account settings. Include your registered wallet name — DANA, OVO, or GoPay — so we can locate your account quickly.
In-App Message Use the message thread inside your account for ongoing queries. All replies are logged against your account record, so nothing gets lost between sessions.
HOW WE HANDLE THIS

Account Security and How We Apply These Terms

We enforce these terms consistently across all accounts. Here is what that looks like in practice — from how we store your data to what you can request and who handles it.

Account Data Retention

We keep your account records — including transaction history and wallet links to DANA, OVO, GoPay — for as long as your account is active and as required by applicable regulations.

Cookie and Session Handling

We use session cookies to keep your login active across your mobile browser and desktop. You can clear these at any time through your device settings without losing your account data.

Requesting Account Changes

To update your registered wallet, request a data correction, or ask for account closure, contact support through live chat or email with your account ID ready for verification.

Security Measures

Your account is protected with SSL encryption on all connections. OTP verification is required when you log in from a new device or browser, keeping your wallet and balance secure.

Questions About Our Terms, Answered

These are the questions we hear most often about how our terms work. If yours is not listed here, open a live chat from your account and we will walk you through it.

Yes, we update them when our rules or payment processes change. We post the revised version on this page. Continuing to use your account after a change means you accept the update.

Access depends on local law and eligible regions. If online gaming is restricted under the laws of your region, these terms do not create any right to access or use our platform.

Contact support with your transaction reference and the wallet name — DANA or OVO — used. We review the record against our logs and respond with a resolution path within our standard handling window.

Verification confirms the account belongs to you and that the withdrawal goes to your registered wallet. This step applies to all accounts regardless of withdrawal size and protects against unauthorised access.

Yes. Accounts found in breach of these terms — including misuse of payments or providing false details — may be suspended while we review the situation. You will be notified through your registered contact.

Send a request through email support with your account ID and registered GoPay, DANA, or OVO wallet name. We process data requests in line with applicable regulations and respond with next steps.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.